BA gains e-HR project feedback via Net gameOn 24 Jul 2001 in Personnel Today Previous Article Next Article Related posts:No related photos. British Airways is using an online card game to discover which HR functionsstaff want to access on its new intranet system. So far BA’s global intranet allows staff at its 200 sites to access andupdate personal details, claim expenses and organise training and travel. And, through the card game, the company is learning what further HRinformation staff want and how it should be structured. Wanda Jankowska, e-working change manager at BA, explained, “We areusing a special card game to see how employees want the data to be arranged.Each card contains information and staff are asked to organise them in a waythat makes most sense. “We then design the pages so that it makes sense to employees – not anHR manager.” Information includes employment guides, HR policies and procedures. Theself-service HR function is designed to free up personnel staff so they canfocus on strategic HR said Jankowska. “It is an integral part of the e-HR project and our vision to free upHR staff. We want to relieve HR professionals of routine jobs. “The new intranet is employee-centric so people can both gain access todata and interact with the pages.” By the end of the year, Jankowska claims the system will include a partialimplementation of an e-pay system that will eliminate the need for a paperpayslip and allow staff to find out additional salary information. She said,”As well as seeing items you would on a normal payslip, you will be ableto scroll down the page and find out more information about deductions and taxrates. Staff accessibility to the intranet is the biggest challenge for BA. While25,000 employees have access, there are still 36,000 worldwide who areunconnected. www.britishairways.comsBy Phil Boucher Comments are closed.
"BA gains e-HR project feedback via Net game"